Therapists affiliated with Premera in Washington State offer counseling services and are available for telehealth appointments. You can swiftly secure your initial consultation with our user-friendly booking system.
We are compatible with several Premera network plans, including:
Act now to set your appointment! Here’s how our Benefits Verification Process works: Before your first session, please upload your insurance details into our client portal. Note that we do not conduct insurance verifications and will bill the provided insurance. It is crucial to confirm your insurance plan covers mental health services before booking. You will be liable for any charges not covered by your plan, which could include the entire cost of a session.
For billing purposes, a credit card must be kept on file for all clients. This ensures the coverage of co-pays, as well as fees associated with late cancellations or missed appointments.
Our Cancellation Policy: Cancellations made within 24 hours of an appointment or failures to show without notification will be charged the full session fee. Repeated late cancellations or no-shows (more than two within six months) may lead to discontinuation of services, as regular participation is vital to effective and ethical treatment.
Choose our Premera-covered therapists for your mental health needs.
Yes! While all of our clinicians accept out-of-pocket payments, some clinicians at SCS are also in-network with the following insurances:
All of our Associate and fully licensed clinicians (with the exception of Hannah Paine, who is private pay only) are in-network with Washington State Premera plans.
All of our clinical interns are in-network with Molina plans, including Medicaid and commercial Molina plans.
If your insurance plan is not listed, you may still see us as an out of network provider! Contact your insurance company to learn about your specific out of network benefits, or use our out of network benefits calculator to estimate your out of pocket costs in advance of starting treatment.
If you have both a commercial and a Medicaid plan, your commercial insurance plan will always be your primary plan, and will be billed first.
SCS can only bill primary insurance plans, and cannot bill secondary insurance. We do not bill as an out of network provider, and only bill Premera plans (for our Associate and fully licensed therapists) and Molina plans (for our clinical intern therapists).
If you have a mix of Medicaid and/or commercial insurance, please note that depending on your specific coverages, we may not be able to bill one or both of your insurances, as we are not able to bill secondary insurance plans.
Therapy sessions are billed at the following rates, and apply to a standard 53-minute session, whether in-person or online.
Longer sessions are available and are billed at the same rate (1 hr 20 min = 1.5 times the rate, etc). However, keep in mind that insurance rarely covers longer sessions, so you will be responsible for the additional cost if you are using insurance.
These services include couples, sex, and/or family therapy, and therapy with a provider who is not in-network with your specific insurance plan.
Sliding scale sessions must be arranged in advance of scheduling your intake session with your Clinical Intern, and will be based on financial need.
Please note, interns cannot provide superbills, as insurance companies will not reimburse you for therapy with these providers.
For those clients who do not have Molina or Premera coverage, we are happy to provide superbills for out of network reimbursement
To inquire about our services, use the following information. We recommend contacting your insurance provider directly to confirm your benefits. Here are some helpful questions to ask:
Or input your insurance plan into Mentaya’s benefits calculator (Premera and commercial plans only–Mentaya does not work with Molina or Medicaid plans).
Steffen Counseling Services, PLLC
NPI: 1578147823
Tax ID: 86-3684743
If you have primary commercial insurance and Molina as secondary insurance, we unfortunately cannot provide you with services, and will instead have to refer out.
While our Associates and fully licensed clinicians are in-network with Premera, they are not in-network with Molina plans. Unfortunately, we cannot bill Molina as a secondary insurance provider for these therapists. Federal regulations prohibit us from charging Molina clients for any remaining balance after billing their primary insurance.
As a result, if Premera is your primary insurance and Molina is your secondary insurance, we are unable to work with you because we cannot legally bill you for any outstanding balance.
If your primary coverage is a non-Premera plan, and we are not in-network with your specific plan, you are welcome to see an Associate or fully licensed therapist and receive superbills for out of network reimbursement. You can use your superbill to submit out of network claims to your primary commercial plan, however, please note that Molina does not cover out of network services. This means that you will be responsible for any balance not covered by your commercial insurance plan.
To learn more about out of network billing, please read through these FAQs.
Premera clients may have a copay or coinsurance amount based on your specific plan. We recommend verifying this with Premera if cost is a factor in your treatment, and cannot advise you regarding your coverage. If you no show or late cancel an appointment, you will be responsible for the cost of the session in full, as a private pay service– Premera will not cover no show/late cancellation fees.
If Molina Medicaid is your primary insurance, therapy services are typically fully covered. If you have Commercial Molina insurance, you may have a copay or a deductible to meet.
Unfortunately, we can only provide Molina coverage for therapy services with our intern therapists. If you have Molina, we recommend seeing a clinical intern so that your therapy will be covered in full by your insurance plan.
If you prefer an Associate or fully licensed clinician, you would need to pay out of pocket and sign an insurance waiver acknowledging that you’ve selected a provider who is not in-network with your plan.
Yes you can! While intern therapists are not credentialed with Premera plans, and are not eligible for superbills and out of network reimbursement, you can still work with an intern as an out of network provider.
Our clinical interns offer low cost, sliding scale private pay rates for non-insurance billable services–your exact rate will be based on financial need. If you have Premera, our interns can be especially useful for couples, sex, and family therapy services, which are non-insurance billable services. If you’d like to receive individual therapy and/or EMDR therapy, we recommend seeing one of our Associate or fully licensed therapists, as we can bill Premera for these services.
Absolutely! We accept Health Savings Accounts and Flexible Spending Accounts for out-of-pocket costs. We also accept all major credit/debit cards, and it’s worth noting that we require a card on file for out of pocket expenses.
Out of respect to your clinician’s time and our waitlist, cancellations must be made at least 48 business hours in advance (excluding weekends), directly to your clinician via email. Do not call the office to cancel or reschedule. Late cancellations or no-shows will result in the full session fee, as insurance cannot be billed for sessions that do not take place.
For example, to cancel a Tuesday 9:00 AM session, notify your clinician by the prior Thursday at 9:00 AM. To cancel a Wednesday 9:00 AM session, notify your clinician by the prior Monday at 9:00 AM.
If you late cancel or no-show more than 3 times in 6 months, your recurring time slot may not be held, and care may be terminated. Clients must attend at least one session every 30 days to maintain an active file. More than 3 shortened sessions due to lateness may also result in discharge.
Please plan accordingly and always provide sufficient notice.
SCS requires that clients provide detailed insurance information, including all insurance plans (primary and secondary coverage) 48 hours before their intake, or next session.
If your coverage changes during treatment, please email our office administrator so that we can verify your new insurance coverage in advance of your next session.
We have a short questionnaire that will help us match you with the right therapist according to your needs.
